Legal · Terms
Terms and conditions
Last updated 1 November 2026
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Bookings
Your booking is confirmed when you receive a ticket by email. Please check your ticket and tell us about any mistakes straight away.
Tickets and refunds
Tickets are fully refundable until 1 April 2027. After that, you can pass your ticket to someone else free of charge by writing to us.
Changes to the programme
Speakers and sessions may change. If a session you booked a workshop place for is cancelled, we will offer you another place or a refund for that workshop.
Conduct at the table
We want everyone to feel welcome. Treat guests, speakers, volunteers and staff with respect. We may ask anyone who doesn’t to leave, without a refund.
Photography
We take photos and short films at the event. Tell a member of the team if you would rather not appear in them.
Access
All rooms are step-free. Tell us about any access needs when you book so we can get things ready for you.
Liability
We are not responsible for loss of or damage to personal belongings at the venue, except where the law says we are.
Changes to these terms
We may update these terms. The date at the top of this page shows when they last changed.